Reengaging in a tense situation can be scary. What if he doesn’t listen? What if she makes you even angrier? But even a tough conversation is better than letting a situation fester.

A simple model to help you have fruitful feedback conversations and deal skillfully with defensiveness.

As a leader, what you say and do when someone triggers you can either motivate others and build relationships or demoralize and alienate people.

Innovation doesn't happen in a vacuum. Rebecca Zucker on how good leaders regularly challenge old assumptions and old patterns of thinking.